Customer Support.

Our team is committed to delivering the highest quality customer experience.

Send us an email

For customers only

Our contact details

YellowScan
1, Chemin du Fescau
34980 Montferrier sur Lez
FRANCE
Phone: +33 411 931 400

Our support team is composed of reliable specialists with experience in surveying, offshore and onshore exploration, mining and forestry.

Our support extends further than the simple operation of the system, it encompasses all stages of your project from flight planning to data processing. We understand your priorities and will promptly get back to you to help you get the job done.

The hands-on and years of experience of our support team will directly benefit you in troubleshooting certain situations. All hands will be on deck to get you back up and running!

YellowScan Support

In the eyes of our customers :

We benefited from support during the acquisition in the field but also during the data processing, which was highly useful to provide the end customer with the data wanted as our operators were using LiDAR for the first time.
Loïc Pavard

Hemav, Spain

We had a very close and responsive link to YellowScan support. Each time we faced some issues, which is normal using technically advanced systems, we really had quick replies from the company.
Gilles Rabatel

IRSTEA, France

YellowScan technical support is very good even on the phone. I have always had perfect support from them.
Johan Potgieter

TerraSurvey, South Africa